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Refund & Cancellation Policy

Last updated: 25 September 2026

This policy explains when you can get a refund and what happens when you cancel your QuantFrame subscription.

1. 7-Day Refund

If you haven't used QuantFrame since a charge, you can get that charge refunded in full within 7 days. This applies to every charge: the first payment after your free trial, monthly renewals and annual renewals.

Using QuantFrame means opening a lesson, submitting a problem, quiz or exam (test-outs included), or working on a project after the charge. Logging in to cancel, update your card or check your billing does not count.

To request a refund, email contact@mirkovic.dev from your account email within 7 days of the charge. You don't need to give a reason. We refund the payment in full, and the subscription it paid for ends immediately. Refunds usually reach your card within 5 to 10 business days.

2. Cancellation

You can cancel anytime from your subscription page (Settings, then Manage Subscription, then Cancel Subscription). When you cancel:

  • Auto-renewal turns off right away, and you won't be charged again.
  • You keep full Pro access until the end of your current billing period, and you can reactivate before then.
  • After the period ends, your account moves to the free plan. Your progress stays saved.

If you've used QuantFrame since your last charge, the current period isn't refunded, in full or in part.

3. Other Refunds

We always refund the following, whether or not you've used QuantFrame:

  • Duplicate charges
  • Charges you didn't authorize
  • Charges for a period in which a verified problem on our side kept you from using QuantFrame

Email contact@mirkovic.dev with your account email and a short description of what happened.

4. Your Legal Rights

If you live in the EU or EEA, consumer law gives you a 14-day right of withdrawal for online purchases. For digital content, that right ends once you request immediate access and acknowledge that you lose it.

The 7-day refund is our own policy and applies wherever you live. Nothing in this policy limits your rights under the consumer law of your country. See section 5 of our Terms of Service for the full terms.

5. Contact

Questions about this policy or your subscription? Email contact@mirkovic.dev. We usually reply within 48 hours.

See also our Terms of Service and Privacy Policy.

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